Say HELO!

Terms of Service

Welcome to Say HELO! ("Website", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website and services. By using our Website or engaging with our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website.

1. Services Provided

Say HELO! is a hospitality recruitment platform that specializes in international hospitality recruitment, connecting candidates with positions at luxury hotels and restaurants worldwide. We provide video-first recruitment solutions that enable faster, more effective hiring for hospitality employers and better opportunities for candidates.

2. Eligibility

By using our Website or services, you represent and warrant that:

  • You are at least 18 years of age.
  • You have the authority to enter into a legally binding agreement.
  • Your use of our services does not violate any applicable law or regulation.

3. Client Responsibilities

Clients engaging our services agree to:

  • Provide accurate information.
  • Not use our services for spam, illegal, or unethical outreach.
  • Adhere to all applicable email marketing and data protection laws (e.g., GDPR, CAN-SPAM Act).

We reserve the right to terminate services if a client engages in prohibited or unethical practices.

4. Intellectual Property

All content, branding, logos, and intellectual property on our website are the property of Say HELO! or its licensors. You may not reproduce, distribute, or exploit any content without our prior written consent.

5. Payment & Billing

Unless otherwise stated, all fees are due in advance and are non-refundable. Late payments may result in suspension or termination of services.

We reserve the right to change our pricing at any time. Any changes will be communicated in advance.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

7. Third-Party Services

We may use third-party tools or platforms (e.g., email providers, CRM tools) to deliver our services. We are not liable for any issues, downtimes, or failures caused by third-party providers.

8. Limitation of Liability

To the fullest extent permitted by law, Say HELO! will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill, arising out of or in connection with your use of our services.

9. Termination

We may suspend or terminate your access to our Website or services at any time for violation of these Terms or any applicable laws.

10. Changes to Terms

We reserve the right to update these Terms at any time. When we do, we will revise the "Effective Date" above. Your continued use of the site or services after changes means you accept the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Ignite Hospitality Careers Ltd. t/a HELO
71 - 75 Shelton Street
London, England WC2H 9JQ, GB
📧 info@say-helo.com
🌐 https://sayhelo.com